In BE International, our members are Independent Business Owners (IBO). To become an IBO, you must be an individual 18 years old and above and to be sponsored by a valid IBO. There are 2 ways of register as an IBO:
Registration and purchase via Online
You may proceed to register via their e-Business Card given by your sponsor.
Registration and purchase at our Offline Sales Offices/ Business centre
You may register at our Sales Office together with your sponsor. Please find below the Sales Office locations in your respective countries:
COUNTRY | ADDRESS | OPERATING HOURS |
MALAYSIA | C-20-G, JALIL LINK 2, NO. 5, JALAN JALIL PERKASA 1, BUKIT JALIL, 57000 KUALA LUMPUR WILAYAH PERSEKUTUAN, MALAYSIA TEL: +603 8605 8500 | MONDAY – FRIDAY: 10:00 AM – 7:00PM CLOSED ON SATURDAYS, SUNDAYS AND PUBLIC HOLIDAYS |
SINGAPORE | 3, IRVING ROAD, UNIT #05-06, TAI SENG CENTRE, SINGAPORE 369522 TEL: +65 6957 8500 | MONDAY – FRIDAY: 10:00 AM – 7:00PM CLOSED ON SATURDAYS, SUNDAYS AND PUBLIC HOLIDAYS |
HONG KONG | ROOM 1804-5, 18/F, GALA PLACE 56, DUNDAS STREET, MONGKOK, KOWLOON. HONG KONG TEL: +852 3461 3488 | MONDAY – FRIDAY: 10:00 AM – 7:00PM CLOSED ON SATURDAYS, SUNDAYS AND PUBLIC HOLIDAYS |
BRUNEI | UNIT 3 – 5, GROUND FLOOR Q-LAP 8 CENTRE, SIMPANG 88-4-18, JALAN JAME’ASR, KG KIULAP, BANDAR BARU SRI BEGAWAN, BE1518, BRUNEI DARUSSALAM. | MONDAY – FRIDAY: 10:00 AM – 7:00PM CLOSED ON SATURDAYS, SUNDAYS AND PUBLIC HOLIDAYS |
INDONESIA | PAKUWAN TOWER KOTA KASABLANKA LT29, UNIT D, JL CASABLANCA KAV 88, KEC MENTENG, JAKARTA SELATAN 12810 TEL: +6221 5068 8500 | MONDAY – FRIDAY: 10:00 AM – 7:00PM CLOSED ON SATURDAYS, SUNDAYS AND PUBLIC HOLIDAYS |
You may also visit our Malaysia authorized Business Centres below for walk-in registration and purchases:
LOCATION | ADDRESS | OPERATING HOURS |
PENANG BUSINESS CENTRE | 357-3 CLOUD 9, TEL: 012-768 2286 / 012-460 3899 | MONDAY – FRIDAY: 10:00 AM – 7:00PM SATURDAY 10:00AM – 4:00PM CLOSED ON SUNDAYS AND PUBLIC HOLIDAYS |
KEPONG BUSINESS CENTRE | 97-2 JALAN 11/62A, BANDAR MENJALARA, TEL: 017-7790097 | MONDAY – FRIDAY: 10:00 AM – 7:00PM SATURDAY 10:00AM – 4:00PM CLOSED ON SUNDAYS AND PUBLIC HOLIDAYS |
KUALA KUBU BAHRU BUSINESS CENTRE | LOT 6, JALAN MAT KILAU, PEKAN KUALA KUBU BAHRU 44000 SELANGOR | MONDAY – FRIDAY: 10:00 AM – 7:00PM SATURDAY 10:00AM – 4:00PM CLOSED ON SUNDAYS AND PUBLIC HOLIDAYS |
IPOH BUSINESS CENTRE | 54A, PERSIARAN TEMBOK, TAMAN DESA, TAWAS GEMILANG, 30010 IPOH, PERAK TEL: 012-237 6415 | MONDAY – FRIDAY: 10:00 AM – 7:00PM SATURDAY 10:00AM – 4:00PM CLOSED ON SUNDAYS AND PUBLIC HOLIDAYS |
JOHOR BAHRU BUSINESS CENTRE | No 60, JALAN JAYA PUTRA 7/5, BANDAR JAYA PUTRA, 81100 JOHOR BAHRU, JOHOR TEL: 018-958 1228 | MONDAY – FRIDAY: 10:00 AM – 7:00PM SATURDAY 10:00AM – 4:00PM CLOSED ON SUNDAYS AND PUBLIC HOLIDAYS |
Kota Kinabalu Business Center | 1st FLOOR, LOT NO 13, BLOCK C, DAMAI PLAZA PHASE III, LUYANG COMMERCIAL CENTRE, 88300 KOTA KINABALU, SABAH TEL: 08-820 5796 | MONDAY – FRIDAY: 10:00 AM – 7:00PM SATURDAY 10:00AM – 4:00PM CLOSED ON SUNDAYS AND PUBLIC HOLIDAYS |
MIRI BUSINESS CENTRE | GROUND FLOOR, LOT 10607, JALAN PERMYJAYA UTAMA (JALAN PUJUT 7), OFF JALAN PUJUT-LUTONG 98000 MIRI, SARAWAK TEL: 016-589 3228 | MONDAY – FRIDAY: 10:00 AM – 7:00PM SATURDAY 10:00AM – 4:00PM CLOSED ON SUNDAYS AND PUBLIC HOLIDAYS |
Click here for Malaysia Business Centres addresses: https://beintl.com/contact-us/
To proceed with a new IBO registration, one must go through the eKYC verification process. Mandatory documents include Identity Card, Passport, or Driver’s License from the residing country. You may Click Here for more information
Please refer to the information below for the registration fees. Upon registration, IBOs will entitle a sales kit.
Country | Registration Fees |
Malaysia | RM60 |
Singapore | SGD20 |
Brunei | BND20 |
Hong Kong | HKD100 |
Indonesia | IDR 200,000 |
To join BE as an IBO, you are required to have a sponsor.
Our products are only sold to the valid IBOs.
BE’s products are available at all authorized Sales Offices and Business Centres listed above. IBOs may also make purchases through BE’s mobile app, BE4U, or via our online platform at https://be4u.beintl.com/login. Your order will be delivered directly to your designated address.
Country | Online Order Minimum Purchase Amount for Free Delivery | Any order less than the minimum purchase amount will charge a delivery fee as below |
Malaysia | RM300* | RM10(WM)/ RM15 (EM) |
Singapore | SGD200* | SGD15 |
Brunei | BND200* | BND15 |
Hong Kong | HKD800* | HKD60 |
Indonesia | No ‘Minimum Ordering Limit’. The delivery charges are based on location | By product purchase and location |
* Amount inclusive of IBO membership registration fee.
Only IBO registered in Malaysia is allowed to make any purchases in listed countries’ offices (Singapore, Brunei, Indonesia and Hong Kong) and you may purchase products that are available in the respective country. However, due to the company policy, other countries’ IBOs are not allowed to make purchases in Malaysia.
Kindly obtain the tracking number by following the steps as below:
Step 1: Login to BE4U/BOS
Step 2: Click on IBO Purchase
Step 3: Personal Purchase Listing (For Invoice Owner) / Transaction History (For IBO Who Purchase on Behalf)
Step 4: Key in the Invoice Number in the “Document No.” column and click [search]
Step 5: Look for Delivery Status and Click on the [History] button
Step 6: The tracking number is stated in the “Consignment Note” column
If you haven’t received the parcel within 3 to 7 working days (depending on the location) after the tracking number has been updated, please feel free to contact the respective courier company for assistance regarding the delivery of your parcel.
Malaysia
You may refer to the following details to track your shipment.
Courier Company : Citylink
Hotline Number : 1 300 88 2489
Parcel Tracking Link : https://www.citylinkexpress.com/MY/Consignment.aspx
Email : customerservice@citylinkexpress.com.my
Courier Company : DHL
Hotline Number : 03 2779 2300
Parcel Tracking Link : https://ecommerceportal.dhl.com/track/
Courier Company : NinjaVan
Hotline Number : +6011-1722 5600
Parcel Tracking Link : https://www.ninjavan.co/en-my/tracking
Singapore
You may refer to the following details to track your shipment.
Courier Company : NinjaVan
Hotline Number : +65 6602 8271
Parcel Tracking Link : https://www.ninjavan.co/en-sg/tracking
Email : support_sg@ninjavan.co
Brunei
You may refer to the following details to track your shipment.
Courier Company : JiFEE
Hotline Number : +673 233 0513
Parcel Tracking Link : http://jifee.com/track/
Email : enquiry@jifee.io
Hong Kong
You may refer to the following details to track your shipment.
Courier Company : SF Express
Hotline Number : +852 27300273
Parcel Tracking Link : https://www.sf-https://www.sf-international.com/my/en/
Indonesia
Courier Company : Firstlogistics (FL)
Hotline Number : 021 – 73880707
Parcel Tracking Link : https://www.firstlogistics.co.id/
Track Parcel via SMS : +6281382336680
Courier Company : SAP- Express (SAP)
Hotline Number : (021) 2280 6611/(021) 2280 6611
Parcel Tracking Link : https://www.sap-express.id/
Email : info@sap-express.com
Country | Delivery Time (depending on the locations) |
Malaysia Singapore Brunei Hong Kong | 3 to 5 working days |
Indonesia | 3 to 7 working days |
If you have not received your order within the standard delivery timeframe, we recommend contacting the assigned local courier service to track your parcel. The courier company typically reaches out prior to delivery—please ensure you respond to their call to arrange for a suitable delivery time if you are not available at the delivery address.
All the courier service providers will contact you, via call, whatsapp or SMS, upon delivery timeframe and delivery update, if you have missed that, they will hold your parcel and return to your service hub/ office. You may call them for the next delivery arrangement.
Malaysia/ Singapore/ Brunei Return Procedure
IBO may lodge the request via Customer Support System (CSS). We will provide 2 options for the collection:
Option 1: To collect at the BE sales office
Option 2: To arrange for a second delivery. A processing & delivery fee will be collected. Fees imposed for re-delivery:
West Malaysia | RM10 |
East Malaysia | RM15 |
Singapore | SGD15 |
Brunei | BND15 |
Hong Kong Return Procedure
The unattended parcel will be kept by the courier service company, SF Express, for the maximum of 1-month period, with a storage charge of HKD1.00 per day, before returning to BE. You may contact SF Express for redelivery.
If the parcel had returned to BE and you wish to rearrange for redelivery, a additional of HKD60 of processing fees will be imposed
Indonesia Return Procedure
IBO is required to request re-delivery and re-delivery will be arranged. Delivery fee will be charged based on location.
You are not advised to change delivery address after your purchase has been confirmed.
You may change delivery address as long as your purchase is still under status of [Purchased Confirm].
*Users are advised that the delivery address can only be changed once.
No, you are not advised to change the option after the status is [Purchased confirm].
Yes, a storage fee will be charged on the first working day if the product is not collected based on the respective country storage fee per day (Malaysia – MYR 30, Singapore – SGD 20, Indonesia – IDR 100,000, Brunei – BND 20 & Hong Kong – HKD 60)
No, you are not allowed to amend the shipping address after the status of your order is under [Packing in progress]. However, you may call the courier company for self-arrangement.
Step 1: Go to [Profile]
Step 2: Click [Update Profile]
Step 3: Enter [New Email/Mailing address / Contact number]
Step 4: Click [Submit]
However, other details such as identity document info, bank account number, MPay (MPay Systems – refer to Section [J] below) and etc., you may write to our Customer Service Department via Customer Support System (CSS) (link: https://be4u.beintl.com/ibo/), provide the necessary supporting documents such as a copy of your Identity document, Bank Passbook or Statement, MPay Card and etc.
Yes. You may update your bank details (such as bank name, account number and account holder name) in the system for the first time only. IBOs are required to submit CSS to proceed with subsequent changes by providing a copy of their passbook or bank statement that indicates their full name, bank logo & bank account number. Steps are as below:
*Please note that bank account updates can only be made starting from the 11th of each month. This is because bonus processing takes place from the 1st to the 10th of each month, during which the update function will be temporarily disabled. *
Kindly follow steps as below:
Step 1: Go to [Setting]
Step 2: Select [Change Password]
Step 3: Enter [Current Password] & [New Password]
Step 4: Enter your new password again in [Confirm New Password]
Step 5: Click [Submit]
Step 1: In the main page, click [Forgot Password?].
Step 2: Enter your IBO Code and email address
Step 3: Click [Submit]
A temporary password will be sent to your email. Log in to the system with the temporary password, then change your password to your desired password. (Refer B3 above).
Incase you have incorrect email registered, account holder may need to call into Customer Service and make the changes
Step 1: Go to [Setting]
Step 2: Select [Change eWallet PIN]
Step 3: Enter [Current eWallet PIN] & [New eWallet PIN]
Step 4: Enter one more time your new PIN number in [Confirm New eWallet PIN]
Step 5: Click [Submit]
Your bonuses are paid by direct credit into your bank account, eWallet or MPay. To receive your bonus on time, kindly ensure that the banking information given is accurate and the receiver holder name should be the same as the IBO profile.
You may check your updated monthly bonus detail by logging into our system, select [Bonus] and [Bonus Statement] to view your monthly bonus record.
It may be different due to Bank Transfer Admin Charge or deduction of Withholding Tax of 10% or 2%.
There are usually 2 reasons:
i) Bonus amount is less than RM50/ SGD20/ BND50/ HKD100/ IDR200,000;
ii) The bank / MPAY (if any) information given is incomplete or inaccurate. Your bank account’s name, identity card/passport number, or other bank account information must be the same information registered with BE
Year End Bonus will be paid in January of the following year.
For Malaysia IBO may choose to top up via bank transfer or online banking (FPX) transfer while for Singapore, Brunei, Hong Kong, and Indonesia IBO can only top-up via bank transfer.
a) For Online Banking Transfer (FPX), kindly follow the steps below:
Step 1: Login to BE4U/BOS
Step 2: Click on [eWallet] and click [eWallet Top up]
Step 3: Key in your IBO ID and click [Next]
Step 4: Select [FPX]
Step 5: Enter amount (number only, without the currency code)
Step 6: Enter remark
Step 7: Click [Submit]
Step 8: Select your preferred bank and click [Proceed]. The system will divert to the bank’s system to complete the process
You will be able to see the amount in your eWallet immediately after completing the process.
b) For Bank Transfer, kindly follow the steps below:
(Please make sure you have bank in the desired top-up amount into BE bank account)
Step 1: Login to BE4U/BOS
Step 2: Click on [eWallet] and click [eWallet Top Up]
Step 3: Key in your IBO ID and click [Next]
Step 4: Select [Bank]
Step 5: Click [Upload File] in the Upload box
Step 6: Select [Camera], [File] or [Gallery] to submit your bank in slip.
Step 7: Enter amount (number only, without the currency code) & remark
Step 8: Click [Submit]
Step 9: A summary page will pop up for your confirmation. Click [YES] to proceed.
You will be able to see the amount in your eWallet within 1 to 3 working days after completing the process.
The bank account numbers are:
For Malaysia IBO:
BE International Marketing Sdn Bhd
CIMB 8603042278
For Singapore IBO:
BE International Marketing Pte. Ltd.
OCBC:712283464001
For Brunei IBO:
BE International Marketing (B) Sdn Bhd
Baiduri bank: 0200110470153
For Hong Kong IBO:
BE International Marketing (HK) Pte Limited
DBS BANK 000916011
DBS Bank Code: 016
Branch Code: 478
SWIFT Code: DHBKHKHH
Address: 11th Floor, The Center, 99 Queen’s Road Central,
Central, Hong Kong.
FPS ID: 160731584
For Indonesia IBO:
PT BEI INTERNATIONAL MARKETING
Bank Mandiri – 1650001818443
Kindly follow steps as below:
Step 1: Login to BE4U/BOS
Step 2: Click on [eWallet withdrawal] and choose [Wallet Type]
Step 3: Enter the point request for withdrawal
Step 4: Enter your e-Pin
Step 5: Click [Next]
Withdrawal from eWallet will take up to 3 working days to process and is subject to an administrative/processing fee of RM10 / SGD10 / BND10 / HKD20 / IDR100,000 respectively per transaction.
For transfer from your eWallet to your bank account, if there is any rejection by the bank, you may refer to the reason for rejection in the “REMARKS” column in your Wallet Withdrawal Listing.
For transfer from eWallet to your MPay account, there is no minimum balance transfer requirement. However, the balance amount in the eWallet must be sufficient including the processing fee to proceed with the withdrawal request. The maximum transfer amount is RM10,000.
No, the bank account has to be updated in the profile before IBO can perform eWallet transfer.
Kindly login to the BE4U app or https://bos.beintl.com/member/ and search for ‘eWallet View Transaction Details’.
You are required to cancel the transaction and the deducted amount will be refunded to your eWallet account within 24 hours.
Your bonus will be credited in 5 working days after the end month is closed.
For Malaysia IBO:
What is CP58?
Malaysia Income Tax Act 1967 Section 83A(1) states that companies have the responsibility to issue and prepare form CP58 for any type of monetary incentive or non-monetary incentive payment to their agents, distributors or dealers.
For Singapore IBO:
The company files your annual income to the Inland Revenue Authority of Singapore annually by March of the following year.
For Hong Kong IBO:
What is IR56M?
IR56M is known as Notification of Remuneration Paid to Persons Other Than Employees for tax filing purposes for Hong Kong residents. You may request this document from your respective country.
For Indonesia IBO:
Withholding tax is paid and filed to the tax authority on a monthly basis based on the tiered tax bracket of your accumulated income. The Bukti Pemotongan Pajak is made available for you to view under Bonus – Withholding Tax Statement.
Active IBO:
You can download your income statement BE4U/BOS
Step 1: Login to BE4U/BOS
Step 2: Click on Bonus
Step 3: Select Yearly Income Statement
Step 4: Select the year
Step 5: Click Submit and Print
Expired/Resigned IBO: Respective individual required to call into Customer Service.
Active IBO:
You can download your income statement BE4U/BOS
Step 1: Login to BE4U/BOS
Step 2: Click on Bonus
Step 3: Select CP58
Step 4: Select the year
Step 5: Click Submit or Export PDF
Expired/Resigned IBO: Respective individual required to call into Customer Service.
You may check on the PRV availability through both BE4U application and BOS website.
Kindly click on the [Purchase] button and select [PRV voucher listing].
Please refer to the following Terms and Condition:
All PRV issued is valid for 2 months from the date issue and any expired PRV cannot be reinstated.
Only selected products that are available for PRV redemption.
Country | Online Transaction | Offline Transaction |
|---|---|---|
Malaysia | Debit/Credit Cards (Visa & Mastercard), BE eWallet, FPX (Financial Process Exchange) | Debit/Credit Cards (Visa & Mastercard), BE eWallet, FPX (Financial Process Exchange) QR -Grabpay, TnG eWallet, |
Singapore | Debit/Credit Cards (Visa & Mastercard) | Debit/Credit Cards (Visa & Mastercard) QR – NETT |
Brunei | Debit/Credit Cards (Visa & Mastercard) | Debit/Credit Cards (Visa & Mastercard) QR pay |
Hong Kong | Debit/Credit Cards (Visa & Mastercard) | Debit/Credit Cards (Visa & Mastercard) Fast Payment System (FPS), Octopus, Payme, Alipay, WeChat Pay, UnionPay QR, PayDollar (China UnionPay, PayPal, AliPay), |
Indonesia | Debit/Credit Cards (Visa & Mastercard) | Debit/Credit Cards (Visa & Mastercard) QRIS |
Yes, BE provides 0% interest Easy Payment for the selected banks (Hong Leong Bank, Public Bank and CIMB bank). However, only available for offline sales counter (walk in) customers in HO
Currently, we only accept full payment for online purchase. However, we do accept EPP Payment in the sales counter/business counter only in Malaysia on the selected product.
Yes, you may combine e-Wallet and Visa/Master card payment to make the purchase.
Yes, we accept Visa and Master credit cards worldwide. However, there might be extra charges incurred which you might need to refer to your bank.
BE International maintains a zero‑tolerance policy regarding the unauthorized sale of our products on third‑party e‑commerce platforms such as Shopee, Lazada, TikTok Shop, and any similar online marketplaces. Only authorized sales channels designated by BE International can be used for product distribution such as BE’s Sales offices, authorized Business Centres,
Any Independent Business Owner (IBO) or seller found listing or selling BE International products on unauthorized platforms will face immediate disciplinary action, which may include:
BE International is committed to protecting our brand reputation, ensuring product authenticity, and safeguarding the interests of all legitimate IBOs. We will actively monitor third‑party platforms and take swift action against any violations.
MPay is a type of credit card which allows you to purchase goods and top-up MPay Wallet. You can credit bonus payment into MPay Wallet up to a maximum of RM10,000
You may contact MPay call centre or walk-in at:
Address: MPay office at Wisma MPSB,
Lot 113, Jalan USJ 21/10, 47630, Subang Jaya, Selangor.
Contact Number: 1-700-81-6729
Email: callcenter@mpay.my
Step 1: Go to [Profile]
Step 2: Click [ Update Profile]
Step 3: Enter your [MPay Registration Mobile Telephone number], [MPay Registration NRIC/ Passport number], MPay Master Prepaid Card Number] & [ Card Expiry Date]
The given MPay details must be accurate with the information provided to MPAY during your MPay registration.
You may lodge feedback at our Customer Support System (CSS) in our BOS website https://be4u.beintl.com/ibo/ or BE4U Application or contact our Customer Service line.
Hall booking request can be made through filling the Google form as below;
For Malaysia Meeting Hall booking:
For Singapore Meeting Hall booking:
Please read the Reservation Rules & Regulation before you make any reservation
Reservations must be made 7 working days prior to the actual meeting date and cannot be booked for more than two months
You may need to cancel the room and make a new booking. Cancellation must be notified by CSS 3 working days prior to the meeting. Without any written cancellation is equivalent to an absence and the company has the right to make the conference room available to other leaders.
